Appointments

Configure Appointment Details

Before you request an appointment

Find out how pharmacies can help with 7 common illnesses 'Pharmacy First'

  • Sinusitis (12 years and over)
  • Sore throat (5 years and over)
  • Earache (1–17 years)
  • Infected insect bites or stings (1 year and older)
  • Impetigo (1 year and older)
  • Shingles  (18 years and over)
  • Urinary tract infections (women aged 16 to 64 years)

You can present to a pharmacy for assistance and treatment can be prescribed as required without the need for a GP.

How to request an appointment

You can request an appointment:

We treat all requests in the same way, no matter how you contact us. Once we've reviewed your request, we'll contact you during surgery hours.

Our core hours are 08:00 - 18:30 Monday to Friday

For medical emergencies please always seek urgent medical attention by calling 999

We offer the following types of appointments:

 

Urgent:  Please tell us if you feel that you need an appointment urgently. We'll review your request carefully. Where appropriate, we'll offer you an appointment on the same working day, or the next day. If we think you need immediate help, we may tell you to go to a hospital.When the surgery is closed, please call 111 or go to 111.nhs.uk.

 

Routine: If you don't need immediate help, please let us know when you request an appointment.  Where appropriate, we'll arrange an appointment for you in the next two weeks.

 

Evening and weekend appointments: We provide evening and weekend appointments outside of our normal opening hours.

 

Home visits: Please let us know if you cannot leave your home because you are housebound.  Please request a home visit as soon as possible in the morning. 

Immediate action required:Call 999 or go to A&E in an emergency

Medical emergencies can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment. This means we can offer that appointment to another patient.

You can cancel your appointment

  • online or on the NHS app
  • by responding to your text reminder
  • by calling reception on 01293 510900 from 8:30am
  • by email to ifieldmedicalpractice@nhs.net, but only if your appointment is more than 24 hours away, excluding weekends and public holidays.

If you miss your appointment without cancelling, you will be sent a SMS text informing you that you have missed your appointment. If you miss many appointments, you may be sent a warning.

Training Practice

Ifield Medical Practice has been approved for GP and medical student training. Each year one or more fully qualified doctors with hospital experience may spend time with the practice. This is part of their training to become GPs.

Occasionally, medical students may also spend time with the Practice. All of our trainees and students work closely with our GP partners. Sometimes other doctors who oversee training standards visit the surgery. They inspect patient medical records during these visits to check training standards. Please tell reception if you do not want your medical records included.

Nursing team appointments

📞 To book a Nurse or Healthcare Assistant appointment please complete the routine triage form with details of your request or please call 01293 510900

If you're due for a health review, you will be invited in one of the following ways:

  • By text message, with a link to book your appointment online

  • By letter, asking you to call and book your appointment

Please follow the instructions provided in your invitation to ensure your review is scheduled promptly.

Page last reviewed: 24 November 2025
Page created: 05 September 2022