Ifield Medical Practice
From 1 August 2019 you will only be able to call for appointments between 08:30-11:00. No other queries can be taken between these times as the receptionists will only be dealing with appointment requests. This does not mean that appointments cannot be booked at other times of the day, only that the receptionists will be focussing on appointments until 11:00.
Please be aware that from 8 October 2018 our phone lines will be unavailable between 12:45-13:45. You will still be able to come into the surgery as normal.
Seasonal Influenza Vaccination
We have now started booking appointments for flu vaccinations:
Please call 01293 510 900 to book your appointment.
Seasonal flu is a highly infectious illness caused by a flu virus. The virus infects your lungs and upper airways, causing a sudden high temperature and general aches and pains. You could also lose your appetite, feel nauseous and have a dry cough. Symptoms can last for up to a week. You can have a flu jab if you are over 65 years of age and have a long term illness.
You are eligible for a flu jab if you are:
- are 65 years of age or over
- are pregnant
- are living in a long-stay residential care home or other long-stay care facility
- receive a carer’s allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
- or have a serious long-term health condition, including:
- chronic (long-term) respiratory diseases, such as asthma or COPD
- chronic heart disease, such as heart failure
- chronic kidney disease
- chronic liver disease, such as hepatitis
- chronic neurological conditions, such as Parkinson’s disease
- problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
- a weakened immune system as the result of conditions such as HIV and AIDS
- being seriously overweight (BMI of 40 or above)
We are pleased to announce that from 1 July 2019 we will be opening at 07:00 for appointments one day a week (usually either Monday or Friday). There will be some doctors appointments available as well as nurse appointments and phlebotomy appointments. Please be aware that some of these appointments are available to book on-line (smear appointments with the nurse, phlebotomy appointments and some doctors appointments). If you are not already registered to book appointments on-line then please come into the surgery with some photographic ID to do this.
We regretfully wish to inform the community that from 4 January 2019, Ifield Medical Practice will be capping its patient list. This means that with the exception of newborn babies and immediate family members living at the same address as a registered patient within our current boundary, we will be temporarily suspending all new patient registrations. Existing patients will not be affected.
This decision has not been taken lightly and has been made in the best interests of our existing patient population. It is essential that we are able to ensure that the Practice can continue to safely provide NHS services to its currently registered patients.
We thank you for your understanding and hope that we will be able to open our list again soon.
Evening and weekend access to GP appointments
Patients registered with the majority of GPs in Crawley (including Ifield Medical Practice) can now access evening and weekend GP appointments.
Patients can book evening and weekend appointments at a primary care hub in town.
The service was designed by NHS Crawley CCG, working in partnership with local patients and clinicians. The hubs are run by Alliance for Better Care Ltd, the local GP Federation.
How to book into the hubs
The GP hubs offer both routine and urgent appointments which can be booked through the patient’s own GP practice in the normal way, during normal opening hours.
Clinicians working at the hubs will be able to access a patient’s medical records with your agreement. Patients will be asked before any information is shared and can decline if they wish.
Best Small Business Apprenticeship Employer of the Year
We are very pleased to announce that we have been recognised for the work that we do in supporting apprenticeships at the recent Kent Surrey and Sussex Apprentice and Support Workers Awards 2018.
We were one of only two surgeries at the awards ceremony, all the other attendees being the big hospital trusts with whole departments working towards supporting apprentices. However Health Education England were so impressed with the work that we are doing to support and develop our apprentices, they created a special category especially to recognise small employers. The awards have been going for four years, but this is the first time that they have felt the need to recognise small employers!
You can now refer yourself to musculoskeletal services without seeing your GP first.
Musculoskeletal conditions are those which affect your muscles, joints, or bones such as: Joint pain, Back and Neck pain (including Sciatica), Arthritis, Soft Tissue injuries etc. This includes Physiotherapy
If you would like your condition to be assessed please complete the online referral form at the link below or pick up a paper form from our reception team.
Sussex MSK Online Self-Referral Form
How are we doing?
Did you get great care last time you attended the surgery. Please give us your feedback at: www.iwantgreatcare.org/gpsurgeries/ifield-medical-practice
All patients now have a named allocated GP, this does not affect your choice of clinician when you request an appointment. If you wish to know who your allocated GP is, please contact us.
The Ifield Medical practice is a group of six doctors - three female and three male - working as a general partnership known as Ifield Medical practice. The partnership cares for around 10,000 patients.
The practice has been approved for GP and medical student training. Each year one or more fully qualified doctors with experience in hospital medicine may spend time with the practice as part of their preparation to become general practitioners. They share all aspects of patient care and the partners welcome their contribution to the team. Occasionally, medical students, district nurses in training and student community midwives may also spend time with the practice.
If you are unwell out of hours, please Choose Well and choose the most appropriate service.
Online access to your medical record is now available , as well as the ability to book/cancel appointments and order repeat medication online. These services are available for all patients over the age of 16. If you wish to take advantage of this service, please read the information leaflet and complete the registration form below and bring it into reception with some photo id. We will require photo id for all online access going forward.
Patient information leaflet
Patient Access Registration Form
In view of patient safety it is sometimes necessary to move medication from the repeat list to acute medication. This does not mean that the medication has been stopped, but it cannot be ordered on-line.
Please be aware that to book an on-line appointment you cannot have more than two appointments already booked.
WHEN ORDERING MEDICATION WHICH IS NOT ON REPEAT (IE. NOT ON THE TEAR OFF SLIP OF YOUR LAST PRESCRIPTION) PLEASE GIVE A REASON FOR YOUR REQUEST. YOUR REQUEST WILL BE DELAYED WITHOUT THIS.
(Site updated 18/11/2019)